Head of Property Management

Growing start up Property Management firm is seeking an SVP/Head of Property Management to set and execute the strategic direction of the company, driving operational performance, fostering relationships with partners, stakeholders and investors, and promoting a culture of collaboration and integrity. The ideal candidate will bring a deep understanding of the real estate industry (specifically SFR portfolios), exceptional leadership skills, and a proven record of driving revenue growth and profitability in start-up environments.

Key Responsibilities

Strategic Leadership

• Develop and execute a strategic vision for the property management function that aligns with the company’s vision, mission, and long-term strategic plan, ensuring alignment with market trends, business goals, and investor expectations.
• Develop and execute business plans to achieve long-term and short-term financial goals, maintaining flexibility to adjust in changing markets.
• Set the overall strategy for the portfolio, participating in acquisition and disposition discussions to maximize returns and maintain a diversified, profitable portfolio.
• Ensure efficient operations across all properties, implementing standardized processes to maintain high occupancy rates, tenant satisfaction and operational efficiencies.
• Streamline operations and establish metrics to enhance efficiency and scalability across all departments, ensuring all properties are managed in accordance with company standards, regulatory requirements and best practices.
• Identify and pursue new business opportunities, partnerships, and markets, fostering relationships with investors, clients, and industry leaders.
• Collaborate with other departments and leaders to set and monitor performance goals, occupancy targets, and maintenance standards.
• Recruit, mentor, and manage the leadership team, ensuring high performance, engagement, and alignment with company values and objectives.
• Enhance the company’s brand and reputation, promoting a culture of innovation, sustainability, and integrity in all dealings with stakeholders.
• Promote exceptional customer services across the portfolio, ensuring metrics for tenant satisfaction and retention are in place.
• Foster a company culture of excellence, integrity, collaboration and innovation, ensuring all team members are aligned with company values and strategic objectives.

Financial Performance, Compliance and Capital Strategy

• Lead financial planning, budgeting, and forecasting to ensure company growth and profitability, ensuring alignment with stakeholder expectations.
• Oversee budgeting, forecasting, and financial performance for property operations, aiming to maximize profitability while ensuring compliance with financial and regulatory requirements.
• Develop and maintain relationships with financial institutions and capital partners, participating in fundraising, debt financing and other capital strategies.
• Act as the face of the company to external stakeholders, representing HVH in industry events, negotiations and public forums.
• Identify and manage risks related to real estate management and operations, regulatory compliance, and market fluctuations, implementing strategies to mitigate potential challenges.
• Maintain open and effective communication with stakeholders, providing transparency and building trust in company decisions and performance.